According to a French study, the smartphones from Huawei and Honor require the least number of repairs within their two-year warranty period. These figures are based on 130,000 repairs from the Darty company, including the Dutch (web) store BCC. Honor and Huawei need repair.
Huawei and Honor number 1
According to a study by Harris Interactive, the smartphones from Honor and Huawei need the least repairs and are therefore the most reliable smartphones. In the study, the figures of 130,000 repairs from French multinational Fnac Darty were analyzed. This includes Darty France in France with 222 stores, the Dutch / Belgian BCC with 75 stores and Vanden Borre, a seller with 62 stores.
Honor and Huawei need repair
A number of things appear from these figures. Within the 2-year guarantee period that applies in Europe, smartphones from Honor have to undergo the least repairs, followed by Huawei. Apple ends in position 3. Unfortunately, exact figures about the number of repairs per brand are not given. These figures do not indicate which smartphones have the least problems: it is possible that relatively fewer people have an Honor or Huawei and therefore less often a repair is needed. The average selling price is also not included in this ranking. That is why it is good to take a critical look at these figures before they can be judged. It is also good to think before you buy an Honor or Huawei because of the uncertainty about long-term upgrades.
40% of all repairs had to do with the failure of a smartphone. In addition, it appears that 34% of all repairs could be solved without parts, for example, a software reset or update. 54% of the repairs required parts such as a new screen or new motherboard. 12% of smartphones had to be exchanged completely. Finally, 43% of manufacturers keep their smartphone in their range for 2.2 years.
Another nice fact comes from the average age of a smartphone. People spend an average of 3 years with their smartphone. This is in contrast to what used to be the case when 2 years was more common. In Belgium, people spend an average of 4.3 years with their smartphone, 43% longer than the French. An AW Poll from last year showed that 32% of you had your smartphone between 1 and 2 at that time, while 24% had these 2 and 3 years, with only 13% having a smartphone that was older than 3 years. According to the research, people spend an average of 7.4 years with their TV and 6.1 years with their laptop. In short, we are using our electronics for longer and, given the development of this, it is only logical.